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All Forms
Contact Us 1 Form
Forms Send Us Your Questions and Comments
 
RequestTracker Forms 6 Forms
Forms Damaged Fire Hydrant
Forms Low Water Pressure
Forms Missing Meter Box Lid
Forms Report a Meter Leak (Not Severe)
Forms Request a Meter Re-Read
Forms Submit a Public Records Request

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  1. My Account
    1. Budget Based Rates
    2. Business Center
    3. District Updates
    4. Paperless Billing & eBilling
    5. Pay My Bill
    6. Payment Options
    7. Rate Information
    8. Report a Leak
    9. Start Service
    10. Stop Service
    11. Submit a Question or Comment
    12. View Meeting Agendas
    13. Water Conservation
    14. Water Pressure
    15. Water Quality
  2. Departments
    1. Administration
      1. Agendas & Minutes
      2. District Vision & Core Values
      3. Disaster Response
        1. Emergency Preparedness Kit
        2. ERNIE
        3. Winter Storm Preparation
        4. Hazard Mitigation Plan
        5. COVID-19 Update
        6. COVID-19 Safety Measures
      4. Elected Officials
      5. Election Information
      6. Legislative Platform & Grant Strategies
      7. Public Records Request
      8. Tours
      9. Transparency Portal
      10. District Code (PDF)
      11. North Fork Water Company
    2. Board of Directors
      1. Agendas & Minutes
      2. About the District
        1. Agendas & Minutes
        2. Bid Opportunities
        3. Board of Directors
        4. Budget Based Rates
        5. Capital Improvement Program
        6. Community Advisory Commission
        7. Department Directory
        8. District Budget
        9. District Map
        10. District Tours
        11. District Videos
        12. Education Programs
        13. Employment Opportunities
        14. History
        15. North Fork Water Company
        16. Press Releases
        17. Public Notices
        18. SB 272
        19. Sources of Water Supply
        20. Special Districts Map
        21. State Water Project
        22. Sterling Natural Resource Center
        23. Strategic Initiatives
        24. Water Treatment Plants
      3. Brown Act
      4. Election Information
      5. Public Notices
      6. State Controller's Office
      7. Board Member Intranet Login
    3. Conservation
      1. Watering Guidelines
      2. Rebate
      3. Conservation Workshops
      4. Demonstration Garden
      5. Fix a Leak Week
      6. Do You Have a Leak?
      7. Classroom Presentations
      8. Free Educational Materials
      9. Water Saving Garden Friendly Program
      10. Conservation Tip of the Month
      11. CIMIS Weather Station
      12. Earth Day Festival
      13. Parkway Transformation
    4. Customer Service
      1. Start Service
      2. Stop Service
      3. Variance Request
      4. New Utility Bill
      5. Payment Options
        1. Smart Meter Portal
        2. Third-Party Notification
      6. Paperless Billing/ eBilling
      7. Budget Based Rates
        1. Residential Rate Information
        2. Customized Water Budget
        3. Non-Residential Rate Information
        4. Explaining Rising Costs
        5. Variance Request
        6. Tiered Rate Court Decision
        7. Wastewater Treatment Rates
        8. Water Service Policy
      8. Report a Leak
      9. Service FAQs
      10. Service Rules & Regulations
      11. Set-up Other Utilities
      12. Troubleshooting Help
      13. Water Conservation
      14. Water Consumption History
      15. Water Quality
      16. Water Service Policy
    5. Engineering
      1. Bid Opportunities
        1. Bid Results
      2. Capital Projects
        1. Sterling Natural Resource Center
        2. Advanced Meter Communications
      3. Engineering Plans & Standards
        1. Water Standard Drawings
        2. Sewer Master Plan
        3. Water Master Plan
        4. Sewer System Management Plan (SSMP)
        5. Regional Urban Water Management Plan (PDF)
        6. Sewer Standard Drawings
      4. Engineering Forms
      5. Engineering Payments
    6. Finance
      1. Budget Based Rates
      2. Bid Opportunities
      3. Financial Documents
      4. Purchasing
        1. Surplus Vehicles
      5. Demand Request
    7. Human Resources & Risk Management
      1. Benefits
      2. Claim for Damages
      3. Employment Opportunities
      4. MOU & Personnel Rules
      5. Salary Schedule (PDF)
      6. State Controller's Office
      7. Volunteer Program
      8. Job Descriptions
      9. Organizational Chart
    8. Information Technology
    9. Operation & Maintenance
      1. Groundwater Resources
        1. State Water Project
      2. Water System
        1. Water Pressure
        2. Water Supply
        3. Flushing Map
      3. Water Quality
        1. Water Sources
        2. Consumer Confidence Reports
        3. Backflow Prevention
        4. Cloudy Water?
        5. Total Trihalomethanes
      4. Water Testing & Treatment
      5. Lead Testing in Schools
      6. Backflow Prevention
    10. Public Affairs
      1. Press Room
        1. Press Releases
      2. District Videos
      3. SNRC Videos
      4. Facility Rental
      5. Community Conversation
      6. Awards
      7. Tours
    11. Water Quality
      1. Water Sources
      2. Consumer Confidence Reports
      3. Backflow Prevention
      4. Cloudy Water?
      5. Total Trihalomethanes
        1. TTHM Quarterly Testing Results
        2. TTHM Frequently Asked Questions
    12. Contact the General Manager/CEO
  3. How Do I
    1. Apply For
      1. Hydrant Meter (PDF)
      2. Conservation Rebates
      3. Job
      4. LIHWAP Assistance
    2. Enroll In Autopay
    3. Find Directions to District Offices
    4. Learn About the SNRC
      1. SNRC Home
      2. Community Events
      3. SNRC Videos
      4. SNRC Kids Activity
      5. Team Sterling
      6. Project Funding
      7. Environmental Impact Report
      8. Weaver Basins: Regional Recycled Water System
      9. Title 22 Report
      10. Regional Recycled Water Pipeline Project
      11. Water and Wastewater Educational Pathway Program
    5. Pay
      1. A Lien on My Property
      2. My Water Bill
    6. Report
      1. Broken Fire Hydrant
      2. Claim
      3. Water Leak
      4. Water Quality Issues
    7. Request
      1. Classroom Presentation
      2. Public Records
    8. Set up Other Utilities
    9. Sign Up For
      1. Agendas
      2. Bid & RFP Notifications
      3. Rapid Alert Notifications
    10. Start My Service
    11. Submit a Question or Comment
    12. Contact the General Manager/CEO
    13. View
      1. Agendas & Minutes
      2. Bid Opportunities
    14. Water Budget Estimator
  4. About the District
    1. Agendas & Minutes
    2. Bid Opportunities
    3. Board of Directors
    4. Budget Based Rates
    5. Capital Improvement Program
    6. Community Advisory Commission
    7. Department Directory
    8. District Budget
    9. District Map
    10. District Tours
    11. District Videos
    12. Education Programs
    13. Employment Opportunities
    14. History
    15. North Fork Water Company
      1. North Fork Financial Statements (PDF)
      2. Big Bear Dam
      3. North Fork Water Company Documents
    16. Press Releases
    17. Public Notices
    18. SB 272
    19. Sources of Water Supply
    20. Special Districts Map
    21. State Water Project
    22. Sterling Natural Resource Center
      1. SNRC Home
      2. Community Events
      3. SNRC Videos
      4. SNRC Kids Activity
      5. Team Sterling
      6. Project Funding
      7. Environmental Impact Report
      8. Weaver Basins: Regional Recycled Water System
      9. Title 22 Report
      10. Regional Recycled Water Pipeline Project
      11. Water and Wastewater Educational Pathway Program
    23. Strategic Initiatives
    24. Water Treatment Plants
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Capital Projects   |   latest updates
Rebate Programs   |  conservation incentives
Agenda Center   |   STAY Informed
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SNRC  |  a sustainable source of water
Contact Us   |   REACH OUT TO US
Transparency   |   View fiscal Resources
Online Services   |   pay your bill online

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FAQ's

  1. View the most commonly asked
    questions for East Valley Water District.

    FAQ's

East Valley Water District

  1. East Valley Water District Headquarters

    31111 Greenspot Road
    Highland, CA 92346

    Phone: (909) 889-9501

  2. Sterling Natural Resource Center

    25318 5th Street
    Highland, CA 92410

    Phone: (909) 889-9501

  3. Hours of Operation
    Monday - Thursday from 8 a.m. to 5 p.m.
    2nd and 4th Tuesday from 9 a.m. to 5 p.m.
    Friday from 7:30 a.m. to 4:30 p.m.

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