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  1. Home
  2. My Account
  3. Departments
  4. How Do I
  5. About the District

  1. Home

  2. My Account

    1. Budget Based Rates
    2. Business Center
    3. District Updates
    4. Paperless Billing & eBilling
    5. Pay My Bill
    6. Payment Options
    7. Rate Information
    8. Report a Leak
    9. Start Service
    10. Stop Service
    11. Submit a Question or Comment
    12. View Meeting Agendas
    13. Water Conservation
    14. Water Pressure
    15. Water Quality
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  3. Departments

    1. Administration
      1. Agendas & Minutes
      2. District Vision & Core Values
      3. Disaster Response
        1. Emergency Preparedness Kit
        2. ERNIE
          1. ERNIE Members
        3. Hazard Mitigation Plan
      4. Elected Officials
      5. Election Information
      6. Legislative Platform & Grant Strategies
      7. Public Records Request
      8. Tours
      9. Transparency Portal
      10. District Code (PDF)
      11. North Fork Water Company
      12. Stay in Touch
    2. Board of Directors
      1. Agendas & Minutes
      2. About the District
        1. Agendas & Minutes
        2. Bid Opportunities
        3. Board of Directors
        4. Budget Based Rates
        5. Capital Improvement Program
        6. Community Advisory Commission
        7. Department Directory
        8. District Budget
        9. District Map
        10. District Tours
        11. District Videos
        12. Education Programs
        13. Employment Opportunities
        14. History
        15. North Fork Water Company
        16. Press Releases
        17. Public Notices
        18. SB 272
        19. Sources of Water Supply
        20. Special Districts Map
        21. State Water Project
        22. Sterling Natural Resource Center
        23. Strategic Initiatives
        24. Water Treatment Plants
      3. Brown Act
      4. Election Information
      5. Public Notices
      6. State Controller's Office
      7. Board Member Intranet Login
    3. Conservation
      1. Watering Guidelines
      2. Rebate
      3. Conservation Workshops
      4. Demonstration Garden
      5. Do You Have a Leak?
      6. Classroom Presentations
      7. Free Educational Materials
      8. Water Saving Garden Friendly Program
      9. Conservation Tip of the Month
      10. CIMIS Weather Station
    4. Customer Service
      1. Start Service
      2. Stop Service
      3. Variance Request
      4. Utility Bill
      5. Payment Options
        1. Smart Meter Portal
        2. Third-Party Notification
      6. Paperless Billing/ eBilling
      7. Budget Based Rates
        1. Residential Rate Information
        2. Customized Water Budget
        3. Non-Residential Rate Information
        4. Explaining Rising Costs
        5. Variance Request
        6. Tiered Rate Court Decision
        7. Wastewater Treatment Rates
        8. Water Service Policy
      8. Report a Leak
      9. Service FAQs
      10. Service Rules & Regulations
      11. Set-up Other Utilities
      12. Troubleshooting Help
      13. Water Conservation
      14. Water Consumption History
      15. Water Quality
      16. Water Service Policy
      17. Community Survey
      18. Low-Income Household Water Assistance Program
    5. Engineering
      1. Bid Opportunities
        1. Bid Results
      2. Capital Projects
        1. Sterling Natural Resource Center
          1. SNRC Home
          2. Community Events
          3. SNRC Videos
          4. SNRC Kids Activity
          5. Team Sterling
          6. Project Funding
          7. Environmental Impact Report
          8. Weaver Basins: Regional Recycled Water System
          9. Title 22 Report
          10. Regional Recycled Water Pipeline Project
          11. Water and Wastewater Educational Pathway Program
        2. Advanced Meter Communications
          1. Smart Meter Portal
          2. About Smart Meters
          3. Smart Meter Opt-Out
      3. Engineering Plans & Standards
        1. Water Standard Drawings
        2. Sewer Master Plan
        3. Water Master Plan
        4. Sewer System Management Plan (SSMP)
        5. Regional Urban Water Management Plan (PDF)
        6. Sewer Standard Drawings
      4. Engineering Forms
      5. Engineering Payments
    6. Finance
      1. Budget Based Rates
      2. Bid Opportunities
      3. Financial Documents
      4. Purchasing
      5. Demand Request
    7. Human Resources & Risk Management
      1. Benefits
      2. Claim for Damages
      3. Employment Opportunities
      4. MOU & Personnel Rules
      5. Salary Schedule (PDF)
      6. State Controller's Office
      7. Volunteer Program
      8. Job Descriptions
      9. Organizational Chart
    8. Information Technology
    9. Operation & Maintenance
      1. Groundwater Resources
        1. State Water Project
      2. Water System
        1. Water Pressure
        2. Water Supply
      3. Water Quality
        1. Water Sources
        2. Consumer Confidence Reports
        3. Backflow Prevention
        4. Cloudy Water?
        5. Tips for Hard Water at Home
      4. Water Testing & Treatment
      5. Lead Testing in Schools
      6. Backflow Prevention
    10. Public Affairs
      1. Press Room
        1. Press Releases
      2. District Videos
      3. SNRC Videos
      4. Facility Rental
      5. Tours
    11. Water Quality
      1. Water Sources
      2. Consumer Confidence Reports
      3. Backflow Prevention
      4. Cloudy Water?
      5. Tips for Hard Water at Home
    12. Contact the General Manager/CEO
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  4. How Do I

    1. Apply For
      1. Hydrant Meter (PDF)
      2. Conservation Rebates
      3. Job
      4. LIHWAP Assistance
    2. Enroll In Autopay
    3. Find Directions to District Offices
    4. Learn About the SNRC
      1. SNRC Home
      2. Community Events
      3. SNRC Videos
      4. SNRC Kids Activity
      5. Team Sterling
      6. Project Funding
      7. Environmental Impact Report
      8. Weaver Basins: Regional Recycled Water System
      9. Title 22 Report
      10. Regional Recycled Water Pipeline Project
      11. Water and Wastewater Educational Pathway Program
    5. Pay
      1. A Lien on My Property
      2. My Water Bill
    6. Report
      1. Broken Fire Hydrant
      2. Claim
      3. Water Leak
      4. Water Quality Issues
    7. Request
      1. Classroom Presentation
      2. Public Records
    8. Set up Other Utilities
    9. Sign Up For
      1. Agendas
      2. Bid & RFP Notifications
      3. Rapid Alert Notifications
    10. Start My Service
    11. Submit a Question or Comment
    12. Contact the General Manager/CEO
    13. View
      1. Agendas & Minutes
      2. Bid Opportunities
    14. Water Budget Estimator
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  5. About the District

    1. Agendas & Minutes
    2. Bid Opportunities
    3. Board of Directors
    4. Budget Based Rates
    5. Capital Improvement Program
    6. Community Advisory Commission
    7. Department Directory
    8. District Budget
    9. District Map
    10. District Tours
    11. District Videos
    12. Education Programs
    13. Employment Opportunities
    14. History
    15. North Fork Water Company
      1. North Fork Financial Statements (PDF)
      2. Big Bear Dam
      3. North Fork Water Company Documents
    16. Press Releases
    17. Public Notices
    18. SB 272
    19. Sources of Water Supply
    20. Special Districts Map
    21. State Water Project
    22. Sterling Natural Resource Center
      1. SNRC Home
      2. Community Events
      3. SNRC Videos
      4. SNRC Kids Activity
      5. Team Sterling
      6. Project Funding
      7. Environmental Impact Report
      8. Weaver Basins: Regional Recycled Water System
      9. Title 22 Report
      10. Regional Recycled Water Pipeline Project
      11. Water and Wastewater Educational Pathway Program
    23. Strategic Initiatives
    24. Water Treatment Plants
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  6. Feature Links

    1. Recycled Water Effort
    2. Employment Opportunities
    3. District Boundaries
    4. Agendas & Minutes
    5. Public Notices
    6. Drought Update
    7. District Videos
    8. Frequently Asked Questions
    9. Transparency Portal
    10. Capital Improvement Projects
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  7. CustomLinks_4

    1. Agendas & Minutes
    2. Board of Directors
    3. Capital Improvement Projects
    4. Conservation Update
    5. District Boundaries
    6. District Videos
    7. Employment Opportunities
    8. Frequently Asked Questions
    9. North Fork Water Company
    10. Public Notices
    11. Sterling Natural Resource Center
    12. Transparency Portal
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  8. CustomLinks_5

    1. Start My Service
    2. Apply For
    3. Find Directions to District Offices
    4. Pay
    5. Enroll In Autopay
    6. Report
    7. Request
    8. Set-up Other Utilities
    9. Submit a Question or Comment
    10. Sign Up For
    11. View
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  9. CustomLinks_7

    1. SNRC Home
    2. Team Sterling
    3. Project Funding
    4. SNRC Videos
    5. Environmental Impact Report
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